Manufacturers

Newsletter

Terms and Conditions

East Coast Diapers reserves the right to change these terms and conditions at its own discretion at any time and without notice. These terms and conditions apply to all visitors and users of EastCoastDiapers.com


Disclaimer

The information contained on EastCoastDiapers.com could contain inaccuracies or typographical errors. We assume no responsibility for any inaccuracies in the information provided and reserve the right to make changes to any information at any time and without notice. This includes pricing and product descriptions. Should you place an order and anerror in pricing, taxes or shipping occurs, we will contact you to rectify this in a satisfactory manner to both parties.

Order Accuracy


When placing your order online, review your order at check-out to ensure it is exactly what you wish to order. An order confirmation will be sent to your e-mail address. Should you find an error, please e-mail us at customerservice@eastcoastdiapers.com and we will correct any mistake before processing your order.  Once your order has been processed and shipped, we can not make any corrections. Our returns policy will then apply.  


Shipping Accuracy


Please check the accuracy of your order and advise us of any discrepancies within 48 hours of receipt of the order either via e-mail at customerservice@eastcoastdiapers.com or by calling us at 902-695-3199 or 1-877-ECDIAPERS. (1-877-323-4273) 


Returns Policy


Please inspect your products and try them on your baby before using. Returns or Exchanges are only accepted on unused and unwashed merchandise in its original packaging. In other words, the product must be resalable. Returns must be made within 15 days from shipment of product and may be subject to a 10% handling/restocking fee and no reimbursement will be made of initial shipping charges.  Any shipments that initially included free shipping will have the same shipping fees subtracted from the total returned amount along with the 10% restocking fee. All returns will be processed within 7 days of receipt.  

Although products are inspected before shipping, you may inadvertently receive a defective product. In most cases, the original manufacturer of the product will replace the product.  Our suppliers have good warranties and we stand behind the products we sell. Please contact us regarding defective merchandise immediately so that we can assist you and have the product replaced.


Privacy Policy


We are committed to respect your privacy and personal information. Personal information transmitted to us by users is kept strictly confidential and is used for shipping purposes and to contact you regarding your purchase. We will not sell, trade, rent or publish any of the information given to us by users of this site. From time to time, you may receive a newsletter or e-mail from us, if you would like to be removed from our distribution list, please notify us at customerservice@eastcoastdiapers.com

Security

This site uses an SSL Certificate:  SSL is widely used to do two things: to validate the identity of a Web site and to create an encrypted connection for sending credit card and other personal data. Look for a lock icon at the top or bottom of your browser when you order merchandise on the Web. If the lock is closed, you are on a secure SSL

Payment

Payments are accepted using Visa, Mastercard, American express and PayPal.

All purchases are processed on a secure server powered by PayPal.  You will be directed to the paypal site for payment, then returned to our site. We have chosen to partner with PayPal to ensure secure processing of your credit card information. Your Credit Cart Information is not stored in any way by East Coast Diapers.